IBPS Customer Service Associate (Clerk) Recruitment 2025, officially titled CRP CSA‑XV:
🗓️ Key Dates
- Notification published: July 29–31, 2025 (short notice July 29; detailed PDF released by July 31) Samayam Tamil+15Career Power+15The Economic Times+15
- Online applications open: August 1, 2025
- Last date to apply and pay fee: August 21, 2025 Shiksha+12FreeJobAlert+12Testbook+12
👩🎓 Eligibility Criteria
- Educational Qualification: Graduation in any discipline from a recognized University IBPS+13FreeJobAlert+13Hindustan Times+13
- Age Limit (as on August 1, 2025):
- Minimum: 20 years (born on or after 02‑08‑1997)
- Maximum: 28 years (born on or before 01‑08‑2005) Maharashtra Times+14FreeJobAlert+14Hindustan Times+14
📌 Vacancy & Participating Banks
- Total vacancies: 10,277 across 11 public sector banks Hindustan Times+15FreeJobAlert+15The Economic Times+15
📝 Application Fees
- General/OBC/EWS: ₹850
- SC/ST/EWS/PwBD/ESM/DESM: ₹175 Testbook+15FreeJobAlert+15Career Power+15
📚 Selection Process & Exam Pattern
● Preliminary Exam (Prelims)
- Conducted across October 4, 5, and 11, 2025 Career Power+3The Economic Times+3Shiksha+3
- 100 questions in 60 minutes; time-limited by section (20 mins each) across:
- English Language (30 ques)
- Numerical Ability (35 ques)
- Reasoning Ability (35 ques) Maharashtra Times+14Bankers Adda+14The Economic Times+14
● Main Exam (Mains)
- Scheduled for November 29, 2025 Adda247+3The Economic Times+3Shiksha+3
- Total 190 questions in 160 minutes, sections include:
- General/Financial Awareness (50 ques, 35 min)
- English Language (40 ques, 35 min)
- Reasoning Ability & Computer Aptitude (50 ques, 45 min)
- Quantitative Aptitude (50 ques, 45 min) IBPS+13Bankers Adda+13The Economic Times+13
- Negative marking: ‑0.25 marks for each incorrect answer; no interview round—final selection based on Mains score Mahendra’s Branch+4Bankers Adda+4Shiksha+4
💰 Pay & Career Growth
- Pay scale: ₹24,050 – ₹64,480, with incremental steps based on years of service The Times of India+4FreeJobAlert+4Testbook+4
- Typical in-hand salary ranges between ₹28,000–₹30,000 per month after allowances and deductions ◆ incremental promotion path from CSA to higher officer roles Navbharat Times
🧾 Required Documents
- Scanned photograph & signature, left thumb impression
- Handwritten declaration (as per format in notification)
- Academic credentials (degree, mark‑sheet), valid photo ID, etc. The Economic Times+3Shiksha+3The Times of India+3Hindustan Times+1The Times of India+1
✅ Quick Summary
| Detail | Info |
|---|---|
| Post Name | Customer Service Associate (CSA) |
| Total Vacancies | 10,277 |
| Apply Dates | August 1 – August 21, 2025 |
| Eligibility | Graduate, Age 20–28 |
| Exam Stages | Prelims → Mains |
| Exam Prelims | Oct 4, 5 & 11, 2025 |
| Exam Mains | Nov 29, 2025 |
| Application Fee | ₹850 (Gen/OBC), ₹175 (SC/ST/etc.) |
| Salary Range | ₹24,050–₹64,480 Payscale |
| Selection | Based on Mains score; no interview |